About the SPM Resource Centre
The Social Performance Management (SPM) Resource Centre is a comprehensive and dynamic source of practical guidance on all aspects of the SPM integration process
Updated weekly, this website includes:
- Real case examples from microfinance institutions (MFIs) worldwide
- Tips and checklists for each technical area
- Policy templates you can download and adapt for your own MFI
- Downloadable worksheets to help you define your SPM approach
- Pages on how to manage key performance issues, such as client vulnerability and exclusion
- Further resources and case studies on key topics
Whether you're designing your SPM system from the ground up, or using a key issue as an entry point, then the SPM Resource Centre can help you strengthen the management systems you use to balance your social and financial objectives.
About us
The SPM Resource Center is an initiative of the Imp-Act Consortium. The Consortium unites 12 organisations at the forefront of the global SPM agenda. Our strength is the combination of practical experience and thought-leadership.
We influence practice through advocacy, training, and knowledge management. Our core competencies include all aspects of the social performance management agenda, from strategic planning to social rating. Learn more about our work and our members

